Avery Lang
Product Manager
Experience
2022
55 mo
2022 → Present
Senior Product Manager
Northstar
- Turn messy customer pain into a sequenced roadmap with clear kill criteria.
- Run experiments and qualitative research; write the decision, not just the deck.
- Partner with engineering and design on scope, quality, and launch.
- Report outcomes to leadership in numbers a board can trust.
2019
36 mo
2019 → 2022
Product Manager
Harbor
- Shipped a self-serve onboarding rewrite used by 40k workspaces; activation rose 22%.
- Introduced a monthly opportunity review with sales and CS; win-rate on expansion deals +11 pts.
Projects
2023
12 mo
2023 → 2024
Product lead
Payframe
- 0→1 billing surface for EU VAT and US sales tax; launched in 14 weeks with legal and finance.
- Cut invoice disputes 38% with a clearer dunning sequence and in-product tax preview.